Customer Care Center Hours 7am-11pm Mon-Fri, 9am-5pm Sat (1.800.262.7175)


BNC Bank takes customer care seriously. We're here to help you with any questions you may have about our products and services, so don't hesitate to reach out if you need us! Our friendly staff is always happy to assist you in any way possible.

We've got loans for every situation. Whether you need a personal loan, a business loan, or a student loan, we have options for you. Here are some of our most popular loans:

Personal Loans: Get the money you need to pay off bills, make repairs, or take a vacation. Personal loans are perfect for one-time needs that don't require credit history.

Business Loans: Whether it's for an investment or an expansion, business loans can help your company grow.

Mortgage Loans: It is a financial instrument that allows the borrower to use the property as collateral for their debt. You use the property and pay back the loan with interest over time.

At BNC Bank, we pride ourselves on the quality of our customer care. Our goal is to make sure you get the best service possible, and we are constantly looking for ways to improve our services.

We offer 24/7 support via phone or email so that you can get in touch with us whenever it's convenient for you. We also have a host of self-help resources available on our website, including:

  • A FAQ section with answers to common questions about banking, mortgages, and loans;
  • A glossary of financial terms;
  • An interactive mortgage calculator that will help you see what kind of loan payments might be possible with different interest rates and loan amounts.

That's why we work hard to go above and beyond what other banks offer. Our customer service representatives are trained in the latest technology, so they can help you with any questions or concerns you might have about your account—from making a payment to getting more information about our products and services.